If you're unwell during your internship

Week 1: Getting to know the business and where you fit in

When you are unwell or Late

Each organisation and/or supervisor may have different expectations about how you should communicate an absence from work or if you’re running late, so this is something that you should ask them how they would like this communicated during your orientation to the internship.

However, there are some generally accepted rules about how to communicate with your supervisor about your illness or running late:

  • It is not acceptable to call in sick or late after your start time


  • Most supervisors will expect to receive a phone call if you are unwell or running late – a text message or email is not acceptable unless you have explicit instruction from your supervisor to notify them this way


  • Email our team at hello@outcome.life to let us know if you are sick


  • Make a note of your lateness/sickness in your logbook, who you have contacted and how you told them (e.g. phone, email, etc)


  • If you are sick, make sure you get an official medical certificate from your doctor and send a copy to your supervisor and our team at Outcome.Life as soon as possible.

Plan your travel carefully

Whether you are attending your first day of work or your 900th, or even just an interview, being on time is expected and required in Australia.

There are very few good excuses for arriving late, especially for an interview or in the first few weeks of your internship. While we understand that the circumstances for your lateness will be out of your control sometimes, you should always plan your travel time carefully to ensure that you have plenty of time if something were to go wrong, or your transport was delayed.

If you know that the public transport to your area is often late or delayed, or if the traffic is usually bad, make sure to leave plenty of travel time just in case your travel takes longer than expected.

We suggest planning your time to arrive at least 10 minutes earlier than the agreed daily start time for your internship. Arriving a little early helps you prepare for the day, grab a tea or coffee and maybe have a chat with your new colleagues. Remember, getting to know your new work environment and your workmates can be extremely valuable for your future employment in Australia!

If you have any questions...

The Outcome.Life team are always here to answer any questions or help with any problems you might encounter during your internship.

You can contact us between 9am – 5pm, Monday – Friday at:

Phone: 03 8899 7424

Email: hello@outcome.life

Or fill in the form below and we will get back to you as soon as possible.